Privacy Policy

Last updated: March 20, 2026

1. Introduction

Welcome to OnlyHappyTears ("we," "us," or "our"), accessible at onlyhappytears.com. We provide a custom personalized song creation service that uses AI-assisted technology to transform your stories, memories, and sentiments into one-of-a-kind musical compositions for life's most meaningful moments.

We are committed to protecting the privacy of every individual who visits our website or uses our services. This Privacy Policy explains in detail how we collect, use, store, share, and safeguard your personal information when you interact with our platform. By accessing or using onlyhappytears.com, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

If you do not agree with any part of this Privacy Policy, we respectfully ask that you discontinue use of our website and services immediately. We encourage you to review this policy periodically, as it may be updated from time to time to reflect changes in our practices, applicable law, or regulatory guidance.

2. Information We Collect

We collect several categories of information in order to deliver, improve, and personalize our services. The specific types of data we gather depend on how you interact with our platform.

Personal Information

When you place an order, create an account, or contact us, we may collect the following personal information directly from you:

• Your full name and the name(s) of any individuals referenced in your song request.
• Your email address, used for order confirmations, song delivery, and customer support correspondence.
• Your phone number, if provided for SMS notifications or customer support purposes.
• Payment information, including credit or debit card details, which are processed securely through our third-party payment processor, Stripe. We do not store your full card number, CVV, or other sensitive payment credentials on our servers.
• Your billing address and any other information required to complete a transaction.

Content Information

To create your personalized song, we collect the content and details you submit through our order forms, including but not limited to:

• Personal stories, memories, anecdotes, and messages you wish to be incorporated into your song.
• Song preferences such as genre, mood, tempo, vocal style, and any specific lyrics or phrases you would like included.
• Names, relationships, and details about the individuals the song is intended for or about.
• The occasion or event for which the song is being created (e.g., wedding, birthday, memorial, anniversary).
• Any supplemental materials you upload, such as photos or documents that provide context for the song creation process.

Technical Information

When you visit our website, we automatically collect certain technical information through cookies, log files, and similar technologies:

• Your Internet Protocol (IP) address and approximate geographic location derived from it.
• Browser type and version, operating system, device type, and screen resolution.
• Pages visited, time spent on each page, referring URLs, and click patterns within our site.
• Cookies and similar tracking identifiers, as described further in the Cookies and Tracking Technologies section below.
• Analytics data gathered through third-party services such as Google Analytics and Microsoft Clarity, which help us understand user behavior and improve our website experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To process your orders, create your personalized songs using AI-assisted composition technology, and deliver the finished musical works to you.
• Song Creation: To interpret your stories, memories, and preferences and translate them into meaningful, customized musical compositions tailored to your specifications.
• Communication: To send you order confirmations, status updates, song delivery notifications, and to respond to your inquiries and support requests.
• Service Improvement: To analyze usage trends, diagnose technical issues, and enhance the functionality, content, and overall user experience of our platform.
• Marketing: To send you promotional communications about our services, special offers, and new features, where you have opted in to receive such messages.
• Legal Compliance: To fulfill our legal and regulatory obligations, enforce our Terms of Service, and protect the rights, safety, and property of OnlyHappyTears and our users.

Automated Processing and Decision-Making

Our song creation process involves AI-assisted technology that processes the stories, memories, and preferences you submit to generate personalized musical compositions. This automated processing is an integral part of the service you have requested and is necessary for the performance of our contract with you. The AI-assisted tools help shape melodies, harmonies, lyrics, and arrangements based on the input you provide, but human oversight and creative direction are involved throughout the production process. No solely automated decision-making is used that produces legal or similarly significant effects on you without human involvement.

Legal Bases for Processing (GDPR)

For individuals located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):

• Performance of a Contract: Processing is necessary to fulfill our contractual obligations to you, including creating and delivering your personalized song.
• Consent: Where you have provided explicit consent, such as opting in to receive marketing communications or SMS notifications.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, and ensuring the security of our platform, provided these interests are not overridden by your fundamental rights and freedoms.
• Legal Obligation: Processing is necessary to comply with applicable legal and regulatory requirements.

4. SMS Services

OnlyHappyTears may offer SMS-based notifications related to your order status, song delivery updates, and promotional offers. By providing your mobile phone number and opting in, you consent to receive text messages from us at the number you have provided.

Message frequency varies depending on your order activity and preferences. Message and data rates may apply depending on your mobile carrier and plan. We are not responsible for any fees or charges imposed by your wireless carrier in connection with the SMS messages we send.

You may opt out of SMS communications at any time by replying "STOP" to any message you receive from us. Upon receiving your opt-out request, we will promptly cease sending SMS messages to your number, though you may receive one final confirmation message acknowledging your request. You may also contact us at support@onlyhappytears.com to opt out.

Carriers are not liable for delayed or undelivered messages. SMS services are provided on an "as-is" basis, and delivery is subject to effective transmission by your mobile carrier. Only Happy Tears makes no guarantees regarding the timeliness or delivery of SMS messages.

5. Information Sharing and Disclosure

We do not sell, rent, lease, or trade your personal information to third parties for their own marketing purposes. We share your data only in the limited circumstances described below:

• Service Providers: We share information with trusted third-party service providers who assist us in operating our platform, processing payments, delivering songs, sending communications, and analyzing website usage. These providers are contractually obligated to use your data solely for the purposes we specify and in accordance with this Privacy Policy.
• Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data.
• With Your Consent: We may share your information with third parties when you have given us explicit permission to do so.

Legal Requirements

We may disclose your personal information if we believe in good faith that such disclosure is necessary to: (a) comply with applicable law, regulation, legal process, or enforceable governmental request; (b) enforce our Terms of Service or other agreements, including investigation of potential violations; (c) detect, prevent, or otherwise address fraud, security, or technical issues; or (d) protect the rights, property, or safety of OnlyHappyTears, our users, or the public as required or permitted by law.

6. Third-Party Service Providers (Sub-Processors)

We engage the following third-party service providers (sub-processors) to support the operation of our platform and services. Each provider has access only to the information necessary to perform its designated function and is bound by contractual obligations to protect your data:

• Stripe — Payment processing. Stripe securely handles all credit card transactions and payment data on our behalf. Stripe's privacy policy governs their use of your payment information.
• Google Analytics — Website analytics. We use Google Analytics to collect anonymized data about how visitors interact with our site, including page views, session duration, and traffic sources.
• Meta Pixel — Advertising and conversion tracking. We use Meta Pixel to measure the effectiveness of our advertising campaigns on Meta platforms (Facebook and Instagram) and to deliver relevant advertisements to users.
• Microsoft Clarity — Behavioral analytics. We use Microsoft Clarity to understand how users interact with our website through session recordings and heatmaps. Clarity does not collect personally identifiable information.
• Vercel — Website hosting and deployment. Our website is hosted on Vercel's infrastructure, which may process technical data such as IP addresses and request logs as part of standard web hosting operations.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons, pixels, and local storage) to enhance your browsing experience, gather analytical insights, and deliver targeted advertising. A cookie is a small data file placed on your device when you visit a website that enables the site to remember your preferences and recognize your browser on subsequent visits.

Types of Cookies We Use

• Essential Cookies: These cookies are strictly necessary for the operation of our website. They enable core functionality such as page navigation, access to secure areas, and payment processing. You cannot opt out of essential cookies, as the website cannot function properly without them.
• Analytics Cookies: These cookies help us understand how visitors use our site by collecting information about pages visited, time spent, and interactions performed. We use tools such as Google Analytics and Microsoft Clarity for this purpose. The data collected is aggregated and anonymized where possible.
• Marketing Cookies: These cookies are used to track visitors across websites and display advertisements that are relevant to the individual user. We use Meta Pixel and similar technologies to measure advertising effectiveness and retarget visitors with relevant promotional content.

How to Manage Cookies

Most web browsers allow you to manage your cookie preferences through their settings. You can configure your browser to refuse all cookies, accept only certain categories, or alert you when a cookie is being set. Please note that disabling or deleting cookies may affect the functionality of our website and limit your ability to use certain features. For detailed instructions on managing cookies in your specific browser, please consult your browser's help documentation.

Global Privacy Control (GPC) & Do Not Track

We recognize and respect the Global Privacy Control (GPC) signal. When we detect a GPC signal from your browser, we treat it as a valid request to opt out of the sale or sharing of your personal information as defined under applicable privacy laws, including the California Consumer Privacy Act (CCPA). We also honor Do Not Track (DNT) browser signals where technically feasible and required by applicable law.

8. Data Retention

We retain your personal information only for as long as is reasonably necessary to fulfill the purposes for which it was collected, provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the nature of the data and the context of our relationship with you.

Song content, including the stories, memories, and preferences you submit, as well as the finished musical compositions we create for you, are retained for the duration necessary to deliver and support your order. We may retain song-related content for a reasonable period following delivery to facilitate redelivery requests, revisions, or customer support inquiries. If you request deletion of your song content, we will honor that request in accordance with applicable law, subject to any overriding legal obligations that require us to maintain certain records.

Technical and analytics data are generally retained in aggregated or anonymized form and are periodically purged in accordance with our internal data management policies and the retention schedules of our third-party analytics providers.

9. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures designed to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

• Encryption of data in transit using Transport Layer Security (TLS) protocols to ensure that information exchanged between your browser and our servers is protected.
• Secure handling and storage of payment data through our PCI DSS-compliant payment processor, Stripe, which encrypts and tokenizes sensitive cardholder information.
• Access controls that restrict access to personal data to authorized personnel who need it to perform their duties.
• Regular review and updating of our security practices to address emerging threats and vulnerabilities.

While we strive to protect your personal information using commercially reasonable safeguards, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your data, and you acknowledge that you transmit information to us at your own risk.

10. Your Rights

Regardless of your location, we believe in providing you with meaningful control over your personal information. Subject to applicable law and certain exceptions, you may have the following rights:

• Right of Access: You may request confirmation of whether we hold personal information about you and, if so, obtain a copy of that information in a structured, commonly used format.
• Right of Correction: You may request that we correct or update any personal information that is inaccurate, incomplete, or outdated.
• Right of Deletion: You may request that we delete your personal information, subject to certain legal exceptions where retention is required or permitted.
• Right of Portability: You may request that we provide your personal data in a portable, machine-readable format so that you may transfer it to another service provider.
• Right to Opt-Out: You may opt out of receiving marketing communications, targeted advertising, or certain data processing activities at any time.

To exercise any of these rights, please contact us at privacy@onlyhappytears.com. We will respond to your request within the timeframe required by applicable law and will not discriminate against you for exercising your rights.

11. Your Rights Under GDPR (European Users)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) and equivalent local legislation grant you additional rights regarding your personal data. OnlyHappyTears acts as the data controller for the personal information we collect through our platform.

Your GDPR Rights

In addition to the general rights outlined above, European users are entitled to the following under the GDPR:

• Right to Restriction of Processing: You may request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of your data or object to our processing.
• Right to Object: You have the right to object to the processing of your personal data based on our legitimate interests or for direct marketing purposes. Upon receiving your objection, we will cease processing unless we demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right Not to Be Subject to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or similarly significantly affects you.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement if you believe that our processing of your personal data violates the GDPR.

Data Protection Officer

For questions or concerns regarding our data protection practices or to exercise your GDPR rights, you may contact our designated data protection contact at privacy@onlyhappytears.com. We will handle all GDPR-related inquiries with the attention and urgency they require.

How to Exercise Your Rights

To exercise any of your GDPR rights, please submit a written request to privacy@onlyhappytears.com. We may need to verify your identity before processing your request to ensure the security of your personal data. We will respond to your request without undue delay and in any event within one month of receipt. In certain circumstances, such as complex or numerous requests, we may extend this period by an additional two months, in which case we will inform you of the extension and the reasons for it within the initial one-month period.

Data Protection Impact Assessments

Where our processing activities are likely to result in a high risk to the rights and freedoms of individuals, we conduct Data Protection Impact Assessments (DPIAs) in accordance with Article 35 of the GDPR. These assessments help us identify and mitigate potential privacy risks before implementing new data processing operations or technologies, including our use of AI-assisted song creation tools.

12. Your Rights Under CCPA (California Users)

If you are a resident of California, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information.

Your CCPA Rights

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, our business or commercial purpose for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions permitted by law.
• Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights, including by denying you services, charging different prices, or providing a different level of quality.

Categories of Information Collected

In the preceding twelve months, we may have collected the following categories of personal information as defined by the CCPA: identifiers (such as name and email address), commercial information (such as transaction history and order details), Internet or other electronic network activity information (such as browsing history and interactions with our website), and inferences drawn from the above categories to create a profile reflecting your preferences.

Sensitive Personal Information

We may collect certain categories of sensitive personal information as defined under the CPRA, including payment card information (processed by Stripe) and the personal stories and memories you submit for song creation. We use sensitive personal information solely for the purposes of providing our services and do not use or disclose it for purposes beyond what is necessary to deliver the service you have requested.

Do Not Sell or Share

OnlyHappyTears does not sell your personal information in the traditional sense of the word. However, our use of certain advertising technologies (such as Meta Pixel) may constitute "sharing" of personal information for cross-context behavioral advertising as defined under the CCPA/CPRA. You may opt out of this sharing by adjusting your cookie preferences, enabling Global Privacy Control (GPC) in your browser, or contacting us at privacy@onlyhappytears.com.

13. Your Rights Under LGPD (Brazilian Users)

If you are located in Brazil, the Lei Geral de Proteção de Dados (LGPD) provides you with specific rights concerning your personal data. OnlyHappyTears is committed to honoring these rights for all users in Brazil.

Your LGPD Rights

• Confirmation of the existence of processing of your personal data.
• Access to your personal data held by us.
• Correction of incomplete, inaccurate, or outdated personal data.
• Anonymization, blocking, or deletion of unnecessary or excessive personal data, or data processed in noncompliance with the LGPD.
• Portability of your personal data to another service provider or product, upon express request.
• Deletion of personal data processed with your consent, except where the law authorizes retention.
• Information about public and private entities with which we have shared your data.
• Information about the possibility of denying consent and the consequences thereof.
• Revocation of consent at any time.

Legal Bases

Under the LGPD, we process your personal data based on the following legal bases: performance of a contract or preliminary procedures related to a contract to which you are a party; your consent, where applicable; our legitimate interests, provided your fundamental rights and freedoms are not prejudiced; and compliance with legal or regulatory obligations.

Encarregado (DPO)

In accordance with the LGPD, our designated Encarregado (Data Protection Officer) can be reached at privacy@onlyhappytears.com. The Encarregado is responsible for receiving and addressing communications from data subjects and the Autoridade Nacional de Proteção de Dados (ANPD).

How to Exercise Your Rights

Brazilian users may exercise their LGPD rights by contacting us at privacy@onlyhappytears.com. We will verify your identity and respond to your request within a reasonable timeframe as required by the LGPD. If you are dissatisfied with our response, you have the right to file a complaint with the ANPD.

14. Your Rights in Mexico, Colombia, Argentina, Chile & Other Latin American Jurisdictions

OnlyHappyTears is committed to respecting the data protection rights of users across Latin America. Below is a summary of your rights under the principal data protection laws in each of the following jurisdictions.

Mexico (Ley Federal de Protección de Datos Personales en Posesión de los Particulares)

Under Mexico's Federal Law on the Protection of Personal Data Held by Private Parties, you have ARCO rights: the right to Access your personal data, the right to Rectify inaccurate data, the right to Cancel (delete) your data when it is no longer necessary, and the right to Oppose the processing of your data for specific purposes. To exercise your ARCO rights, please submit a request to privacy@onlyhappytears.com including your name, contact information, a description of the data concerned, and the right you wish to exercise. We will respond within twenty (20) business days of receiving your complete request.

Colombia (Ley 1581 de 2012 & Decreto 1377 de 2013)

Under Colombian data protection law, you have the right to know, update, and rectify your personal data; to request proof of your consent; to be informed upon request about the use made of your personal data; to revoke your consent and request the deletion of your data when applicable legal conditions are met; and to file complaints with the Superintendencia de Industria y Comercio (SIC) for violations of the law. To exercise these rights, contact us at privacy@onlyhappytears.com.

Argentina (Ley de Protección de los Datos Personales No. 25.326)

Under Argentina's Personal Data Protection Law, you have the right to access your personal data free of charge at intervals of no less than six months, the right to request the rectification, updating, or suppression of your personal data, and the right to object to the processing of your data. You may also file a complaint with the Agencia de Acceso a la Información Pública (AAIP). To exercise your rights, please contact us at privacy@onlyhappytears.com.

Chile (Ley 19.628 sobre Protección de la Vida Privada)

Under Chile's Law on the Protection of Private Life, you have the right to access your personal data, request modification of your data when it is inaccurate, incomplete, equivocal, or outdated, and request the blocking or deletion of your data when its storage lacks legal basis or when it has expired. To exercise these rights, please contact us at privacy@onlyhappytears.com.

Other Latin American Jurisdictions

If you reside in another Latin American country with applicable data protection legislation, we are committed to respecting your rights under that jurisdiction's laws. Please contact us at privacy@onlyhappytears.com with your specific request, and we will work with you to address your inquiry in accordance with the applicable legal framework.

15. International Data Transfers

OnlyHappyTears operates from the United States, and your personal data may be transferred to, stored in, and processed in the United States or other countries where our service providers maintain facilities. These countries may have data protection laws that differ from the laws of your country of residence.

Transfer Mechanisms

When we transfer personal data from the EEA, the United Kingdom, or Switzerland to countries that have not been deemed to provide an adequate level of data protection, we rely on appropriate safeguards to ensure the continued protection of your data. These safeguards may include:

• Standard Contractual Clauses (SCCs): We enter into European Commission-approved Standard Contractual Clauses with our service providers and data recipients to ensure that your personal data receives adequate protection when transferred outside the EEA.
• Adequacy Decisions: Where the European Commission has determined that a country provides an adequate level of data protection, we may transfer data to recipients in that country without additional safeguards.
• UK International Data Transfer Agreement (IDTA): For transfers from the United Kingdom, we use the UK IDTA or the UK Addendum to the EU SCCs as appropriate.

Your Consent

By using our services and providing your personal data, you acknowledge and consent to the transfer of your data to the United States and other jurisdictions as described in this section. Where consent serves as the legal basis for the transfer, you have the right to withdraw your consent at any time by contacting us at privacy@onlyhappytears.com. Please note that withdrawing consent may affect our ability to provide certain services to you.

16. Data Breach Notification

OnlyHappyTears maintains procedures to detect, investigate, and respond to personal data breaches. In the event of a breach involving your personal data, we will take prompt action to contain and remediate the incident and notify you and the appropriate authorities as required by applicable law.

Notification Timeline

In compliance with the GDPR, we will notify the relevant supervisory authority of a personal data breach without undue delay and, where feasible, within seventy-two (72) hours of becoming aware of it, unless the breach is unlikely to result in a risk to the rights and freedoms of affected individuals. Where notification to the supervisory authority is not made within 72 hours, we will provide reasons for the delay. For users in other jurisdictions, we will comply with the breach notification timelines prescribed by applicable local law.

Notification Content

Any breach notification we provide will include, to the extent available: a description of the nature of the breach, including the categories and approximate number of individuals and data records affected; the name and contact details of our data protection contact; a description of the likely consequences of the breach; and a description of the measures we have taken or propose to take to address the breach and mitigate its potential adverse effects.

How We Will Notify You

If a data breach is likely to result in a high risk to your rights and freedoms, we will notify you directly without undue delay using the contact information you have provided to us (e.g., via email). If direct communication is not feasible, we will issue a public communication or take similar measures to ensure you are effectively informed. We will also provide guidance on steps you can take to protect yourself from potential harm resulting from the breach.

17. Children's Privacy

Our services are not directed to children under the age of thirteen (13), or under the age of sixteen (16) in jurisdictions where the GDPR applies. We do not knowingly collect, solicit, or maintain personal information from children under these ages. If we learn that we have inadvertently collected personal data from a child below the applicable age threshold, we will take immediate steps to delete that information from our records.

If you are a parent or guardian and believe that your child has provided personal information to us without your consent, please contact us immediately at privacy@onlyhappytears.com so that we can take appropriate action.

18. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not owned or controlled by OnlyHappyTears. This Privacy Policy applies solely to information collected by our platform. We are not responsible for the privacy practices, content, or security of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit before providing them with any personal information.

The inclusion of a link to a third-party website does not imply endorsement, sponsorship, or affiliation with that site or its operators. Your interactions with third-party websites are governed entirely by the terms and policies of those respective sites.

19. Marketing Communications

Types of Communications

We may send you marketing communications related to our services, including information about new song styles, seasonal promotions, special offers, and product updates. These communications may be delivered via email, SMS (where you have opted in), or through targeted advertisements on third-party platforms.

Opt-In / Opt-Out

We will only send you marketing communications where you have provided your prior consent or where we have a legitimate interest in doing so under applicable law. Every marketing email we send includes a clear and conspicuous unsubscribe link at the bottom of the message. You may opt out of marketing emails at any time by clicking this link or by contacting us at support@onlyhappytears.com. Please note that opting out of marketing communications does not affect transactional messages related to your orders, such as order confirmations and delivery notifications.

Abandoned Cart Emails

If you begin the process of ordering a personalized song but do not complete your purchase, we may send you reminder emails to help you complete your order. These abandoned cart emails are sent based on our legitimate interest in providing a helpful service and completing the transaction you initiated. You may opt out of abandoned cart emails at any time by clicking the unsubscribe link in any such email or by contacting us directly.

20. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes to this policy, we will notify you by updating the "Last updated" date at the top of this page and, where required by applicable law, by sending you a direct notification via email or a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any modifications, you should discontinue your use of our services and contact us to request deletion of your personal data.

21. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us using the information below:

• Privacy inquiries: privacy@onlyhappytears.com
• General support: support@onlyhappytears.com

We will acknowledge receipt of your inquiry and endeavor to respond within thirty (30) days. If your request requires additional time to investigate or fulfill, we will inform you of the expected timeline and keep you updated on our progress. We are committed to resolving all privacy-related concerns promptly and transparently.